Daikin Altherma Heat Pump Error Codes

Complete diagnostic guide for Daikin Altherma heat pumps in the United Kingdom.

System and Communication Errors

Error codes for Daikin Altherma heat pumps related to system errors and communication problems.

Error CodeMeaningPossible CausesSolutions
UAIncorrect combination of indoor and outdoor unit
  • Incompatible combination of indoor and outdoor unit
  • Incorrect model combination
  • Configuration error
  • Check combination of indoor and outdoor unit
  • Check model compatibility
  • Check configuration
  • Contact qualified service if necessary
U0Refrigerant shortage
  • Refrigerant leakage
  • Insufficient refrigerant amount
  • Problems with refrigerant circuit
  • Have refrigerant circuit checked for leaks
  • Check refrigerant amount (only by qualified service)
  • Have refrigerant refilled if necessary
  • Contact qualified service
U2Voltage drop or overvoltage in main circuit
  • Voltage drop in main circuit
  • Overvoltage in main circuit
  • Problems with power supply
  • Electrical connection problems
  • Check power supply
  • Check voltage in main circuit
  • Check electrical connections
  • Contact electrician if necessary
U4Communication error between indoor and outdoor unit
  • Communication error between indoor and outdoor unit
  • Wiring damaged
  • Defective control board
  • Problems with data transmission
  • Check wiring between indoor and outdoor unit
  • Check control board for errors
  • Check communication connections
  • Restart system
  • Contact qualified service if problem persists

Indoor Unit Errors

Error codes for Daikin Altherma heat pumps related to indoor unit problems.

Error CodeMeaningPossible CausesSolutions
A1Indoor board (PCB) defect
  • Indoor board defective
  • Hardware error on board
  • Electronic components damaged
  • Check indoor board for visible damage
  • Restart system
  • Have indoor board checked by qualified service
  • Have board replaced if defective
  • Contact qualified service for diagnosis
A5Frost protection activated
  • Frozen heat exchanger
  • Insufficient water flow
  • Low ambient temperature
  • Problems with heat dissipation
  • Check heat exchanger for freezing
  • Increase water flow
  • Check ambient temperature
  • Check heat dissipation
  • Allow system to defrost
  • Contact qualified service if problem persists
A6Indoor unit fan motor error
  • Fan motor defective
  • Fan blocked
  • Fan wiring damaged
  • Problems with fan control
  • Check fan for blockages
  • Test fan motor for function
  • Check wiring
  • Replace fan motor if defective
  • Contact qualified service
C4Heat exchanger temperature sensor error
  • Heat exchanger temperature sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Sensor damaged
  • Check heat exchanger temperature sensor for function
  • Check wiring for proper connection
  • Test sensor with multimeter
  • Replace sensor if defective
  • Contact qualified service
C9Intake air temperature sensor error
  • Intake air temperature sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Sensor damaged
  • Check intake air temperature sensor for function
  • Check wiring for proper connection
  • Test sensor with multimeter
  • Replace sensor if defective
  • Contact qualified service

Outdoor Unit - Compressor and Motor Errors

Error codes for Daikin Altherma heat pumps related to compressor and motor problems in the outdoor unit.

Error CodeMeaningPossible CausesSolutions
E1Outdoor unit circuit board (PCB) error
  • Outdoor board defective
  • Hardware error on board
  • Electronic components damaged
  • Check outdoor board for visible damage
  • Restart system
  • Have outdoor board checked by qualified service
  • Have board replaced if defective
  • Contact qualified service for diagnosis
E5Inverter compressor motor overheating
  • Compressor motor overheated
  • Insufficient cooling
  • Problems with compressor
  • High load
  • Allow system to cool down
  • Check cooling system
  • Check compressor for function
  • Reduce load
  • Contact qualified service if problem persists
E6Compressor start error
  • Compressor does not start
  • Start problems
  • Compressor defective
  • Electrical problems
  • Check compressor for function
  • Check electrical connections
  • Restart system
  • Have compressor replaced if necessary
  • Contact qualified service
E7Outdoor unit fan motor error
  • Fan motor defective
  • Fan blocked
  • Fan wiring damaged
  • Problems with fan control
  • Check fan for blockages
  • Test fan motor for function
  • Check wiring
  • Replace fan motor if defective
  • Contact qualified service
E8Input overcurrent
  • Overcurrent in input circuit
  • Electrical problems
  • Problems with power supply
  • Check power supply
  • Check input current
  • Check electrical connections
  • Contact electrician if necessary

Outdoor Unit - Sensor and Temperature Errors

Error codes for Daikin Altherma heat pumps related to sensor and temperature problems in the outdoor unit.

Error CodeMeaningPossible CausesSolutions
H0Sensor error
  • Various sensors in system defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Sensor damaged
  • Check all sensors in system
  • Check wiring for proper connection
  • Test sensors with multimeter
  • Replace sensor if defective
  • Contact qualified service
H6Operation stopped due to faulty position detection sensor
  • Position detection sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Check position detection sensor for function
  • Check wiring
  • Replace sensor if defective
  • Contact qualified service
H8DC current sensor error
  • DC current sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Check DC current sensor for function
  • Check wiring
  • Replace sensor if defective
  • Contact qualified service
H9Intake air temperature sensor error
  • Intake air temperature sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Sensor damaged
  • Check intake air temperature sensor for function
  • Check wiring for proper connection
  • Test sensor with multimeter
  • Replace sensor if defective
  • Contact qualified service
J3Discharge pipe temperature sensor error
  • Discharge pipe temperature sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Sensor damaged
  • Check discharge pipe temperature sensor for function
  • Check wiring for proper connection
  • Test sensor with multimeter
  • Replace sensor if defective
  • Contact qualified service
J6Heat exchanger temperature sensor error
  • Heat exchanger temperature sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Sensor damaged
  • Check heat exchanger temperature sensor for function
  • Check wiring for proper connection
  • Test sensor with multimeter
  • Replace sensor if defective
  • Contact qualified service
P4Inverter circuit heatsink temperature sensor error
  • Heatsink temperature sensor defective
  • Sensor not properly connected
  • Cable connection interrupted
  • Sensor damaged
  • Check heatsink temperature sensor for function
  • Check wiring for proper connection
  • Test sensor with multimeter
  • Replace sensor if defective
  • Contact qualified service

Outdoor Unit - Pressure and Overheating Errors

Error codes for Daikin Altherma heat pumps related to pressure and overheating problems in the outdoor unit.

Error CodeMeaningPossible CausesSolutions
F3High discharge pipe temperature / Compressor overheating
  • High temperature at discharge pipe
  • Compressor overheated
  • Insufficient cooling
  • Problems with refrigerant circuit
  • Allow system to cool down
  • Check compressor for overheating
  • Check cooling system
  • Check refrigerant circuit
  • Contact qualified service if problem persists
F6High pressure protection in cooling mode
  • High pressure in cooling mode
  • Blocked heat exchanger
  • Insufficient airflow
  • Problems with refrigerant circuit
  • Check heat exchanger for blockages
  • Increase airflow
  • Check refrigerant circuit
  • Monitor pressure
  • Contact qualified service if necessary
L3Electrical component overheating
  • Electrical components overheated
  • Insufficient cooling
  • High load
  • Allow system to cool down
  • Check cooling system
  • Reduce load
  • Check electrical components
  • Contact qualified service if problem persists
L4High temperature at inverter circuit heatsink
  • Inverter circuit heatsink overheated
  • Insufficient cooling
  • Problems with inverter
  • Allow system to cool down
  • Check inverter circuit heatsink
  • Check cooling system
  • Check inverter for function
  • Contact qualified service if problem persists
L5Output overcurrent
  • Overcurrent in output circuit
  • Electrical problems
  • Problems with inverter
  • Check output current
  • Check electrical connections
  • Check inverter for function
  • Contact electrician if necessary

Need More Help?

If you are experiencing problems with your Daikin Altherma heat pump that are not covered by these error codes, or if the provided solutions do not resolve your issue, we recommend:

  • Consult your Daikin Altherma heat pump installation manual for model-specific information
  • Visit the official Daikin support page: daikin.com/uk/en/support.html
  • Contact an authorized Daikin service partner in the United Kingdom
  • Seek help from a qualified heat pump repair technician
  • Check warranty coverage if your heat pump is still under warranty