Legal Information & Impressum

By accessing and using this website, you agree to be bound by these Terms of Use and all applicable UK laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this website.

License to Use:
Permission is granted to temporarily download one copy of the materials on this website only for personal, non-commercial, and transitory viewing. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on this website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server

Legal Basis: Copyright, Designs and Patents Act 1988, and applicable UK intellectual property laws.

The contents of this website have been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the contents. As a service provider, we are responsible for our own content on this website in accordance with UK law.

However, we are not obliged to monitor third-party information transmitted or stored, or to investigate circumstances that indicate illegal activity, except as required by UK law, including the Copyright, Designs and Patents Act 1988.

Disclaimer:
The information on this website is provided for general informational purposes only. It is not intended as professional advice and should not be considered as such. Always consult a qualified and certified professional for the diagnosis and repair of technical systems. We do not accept liability for any losses or damages arising from reliance on the information contained on this website.

No Warranty:
The materials on this website are provided "as is". We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Limitation of Liability:
In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this website, even if we or an authorized representative have been notified orally or in writing of the possibility of such damage.

Legal Basis: Consumer Rights Act 2015, Consumer Protection Act 1987, principles of negligence and liability under UK law, and applicable UK legislation.

In accordance with the Copyright, Designs and Patents Act 1988 and UK law, we respect the intellectual property rights of others and expect our users to do the same.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on this website, you may notify us by providing the following information in writing:

• A physical or electronic signature of a person authorized to act on behalf of the copyright owner
• Identification of the copyrighted work that you claim has been infringed
• Identification of the material that you claim is infringing and information reasonably sufficient to permit us to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner

Contact Information for Notifications:
Email: info@heatpumpfaults.co.uk
Subject: "Copyright Infringement Notice"

If you are a resident of the United Kingdom, you have additional rights under the Consumer Rights Act 2015 and the Consumer Protection Act 1987.

Your Consumer Rights in the UK:

• Right to receive goods and services that are of satisfactory quality, fit for purpose, and as described
• Right to receive information about goods and services before you buy
• Right to cancel certain contracts within a cooling-off period
• Right to a refund or replacement if goods are faulty
• Right to complain and seek redress if you are not satisfied with goods or services
• Right to protection against unfair trading practices

To exercise your consumer rights in the UK, contact us at info@heatpumpfaults.co.ukor visit our Privacy Policy for more information.

These Terms of Use and any dispute arising out of or relating to the use of this website shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Consumer Complaints:
If you have a complaint about our services, you can contact:
Citizens Advice:
www.citizensadvice.org.uk
For consumer matters, you can also contact Consumer Rights or use the European Union's online dispute resolution platform.

Online Dispute Resolution:
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/